Case Studies

We tackle complex challenges through human-centered design. A few of our projects.

Zipit

Applying a Design Sprint To Solve An Industry Issue

    Activities:
  • API & Integration
  • Application Development
  • Design Sprint
  • Development & Technology
  • Ethnography
  • IA Hierarchy & Patterns
  • Personas
  • Product Design
  • Prototyping
  • Service Design
IO Education

Increasing Visitor Inquiries with User Testing

    Activities:
  • A/B Testing
  • Card Sorting
  • CX Strategy Roadmap
  • Design
  • Digital Strategy
  • Journey Mapping
  • Landing Pages
  • Marketing Automation
  • Personas
  • Prototyping
NFL

Design Thinking Improves the Way the NFL Collaborates

    Activities:
  • API & Integration
  • Application Development
  • Design
  • Design Thinking
  • Development & Technology
  • Ethnography
  • Experience Design
  • Jobs To Be Done
  • Product Design
  • Prototyping
Chevy Buick GMC | Martin

A More Transparent & Accountable Car-Buying Experience

    Activities:
  • Attribution
  • Content Strategy
  • CX Strategy Roadmap
  • Digital Strategy
  • Ethnography
  • Experience Design
  • Journey Mapping
  • Personas
  • Service Design
Autism Training Solutions

An Enterprise Platform Designed With Customer Needs And Built To Scale Gets Acquired

    Activities:
  • A/B Testing
  • API & Integration
  • Content Strategy
  • CX Strategy Roadmap
  • Data & Analytics
  • Design
  • Design Thinking
  • Development & Technology
  • Digital Strategy
  • eCommerce Platform
  • Ethnography
  • IA Hierarchy & Patterns
  • Journey Mapping
  • Optimization & Testing
  • Personas
  • Prototyping
  • Search Optimization
Relias Connect

A Help Desk Refresh to Encourage Participation

    Activities:
  • CX Strategy Roadmap
  • Development & Technology
  • Ethnography
  • IA Hierarchy & Patterns
  • Journey Mapping
  • Product Design
  • Prototyping
  • System Mapping
Impact Nation

A Conference Platform Designed for Scale

    Activities:
  • Content Strategy
  • Data & Analytics
  • Development & Technology
  • Digital Strategy
  • eCommerce Platform
  • IA Hierarchy & Patterns
  • Journey Mapping
  • Product Design
Pain Relief Revolution

A Place To Learn and Engage

    Activities:
  • API & Integration
  • Content Strategy
  • Design
  • Development & Technology
  • Digital Strategy
  • Ethnography
  • IA Hierarchy & Patterns
  • Journey Mapping
  • Personas
  • Prototyping
  • Search Optimization
  • Social
Milk Books

Content Marketing Boosts Awareness

    Activities:
  • Development & Technology
  • Landing Pages
  • Marketing Campaign
  • Social
Project Runway

A Social Campaign to Drive Engagement and Sales

    Activities:
  • Data & Analytics
  • Design
  • Development & Technology
  • Digital Strategy
  • Marketing Campaign
  • Social
Relias

Marketing Automation and Personalization

    Activities:
  • API & Integration
  • Content Strategy
  • CX Strategy Roadmap
  • Data & Analytics
  • Design
  • Experience Design
  • IA Hierarchy & Patterns
  • Journey Mapping
  • Marketing Automation
  • System Mapping
NFL

Increasing Engagement with Email Automation

    Activities:
  • Design
  • Development & Technology
  • Digital Strategy
  • Marketing Automation
Relias Institute

A Home For Clinical Research

    Activities:
  • API & Integration
  • Content Strategy
  • Design
  • Development & Technology
  • Digital Strategy
  • IA Hierarchy & Patterns
  • Marketing Automation