Ethnography

To produce consistent results and eliminate risk you need to know your customers and hear from the people you are designing for. We help embed Design Thinking activities into your organization to uncover your customers’ behaviors, motivations, and preferences. We use these insights to form creative solutions that inspire loyalty and achieve ambitious business goals.

Zipit

Applying a Design Sprint To Solve An Industry Issue

    Activities:
  • API & Integration
  • Application Development
  • Design Sprint
  • Development & Technology
  • Ethnography
  • IA Hierarchy & Patterns
  • Personas
  • Product Design
  • Prototyping
  • Service Design
NFL

Design Thinking Improves the Way the NFL Collaborates

    Activities:
  • API & Integration
  • Application Development
  • Design
  • Design Thinking
  • Development & Technology
  • Ethnography
  • Experience Design
  • Jobs To Be Done
  • Product Design
  • Prototyping
Chevy Buick GMC | Martin

A More Transparent & Accountable Car-Buying Experience

    Activities:
  • Attribution
  • Content Strategy
  • CX Strategy Roadmap
  • Digital Strategy
  • Ethnography
  • Experience Design
  • Journey Mapping
  • Personas
  • Service Design
Autism Training Solutions

An Enterprise Platform Designed With Customer Needs And Built To Scale Gets Acquired

    Activities:
  • A/B Testing
  • API & Integration
  • Content Strategy
  • CX Strategy Roadmap
  • Data & Analytics
  • Design
  • Design Thinking
  • Development & Technology
  • Digital Strategy
  • eCommerce Platform
  • Ethnography
  • IA Hierarchy & Patterns
  • Journey Mapping
  • Optimization & Testing
  • Personas
  • Prototyping
  • Search Optimization
Relias Connect

A Help Desk Refresh to Encourage Participation

    Activities:
  • CX Strategy Roadmap
  • Development & Technology
  • Ethnography
  • IA Hierarchy & Patterns
  • Journey Mapping
  • Product Design
  • Prototyping
  • System Mapping
Pain Relief Revolution

A Place To Learn and Engage

    Activities:
  • API & Integration
  • Content Strategy
  • Design
  • Development & Technology
  • Digital Strategy
  • Ethnography
  • IA Hierarchy & Patterns
  • Journey Mapping
  • Personas
  • Prototyping
  • Search Optimization
  • Social

Certification & Expertise

Our Ethnography experts will take your content and marketing efforts to the next level.